We use cookies on our website www.across.health in order to improve and personalize the user experience. This policy explains what cookies are and which cookies are used for which purpose. This Cookie Policy is part of our Across Health Website Privacy Policy.
Categories of cookies
We categorize our cookies as follows:
Essential Cookies:
We use essential cookies to make our products and services work. These cookies are strictly necessary to enable core functionality such as security, network management, your cookie preferences and accessibility. Without them you wouldn’t be able to use basic services. You may disable these by changing your browser settings, but this may affect how the products and services function.
Performance and functionality cookies:
These cookies are used to enhance the performance and functionality of our products and services but are non-essential to their use. However, without these cookies, certain functionalities like videos may become unavailable or you would be required to enter your login details every time you visit as we would not be able to remember that you had logged in previously.
Analytics and customization cookies:
These cookies collect information that is used to help us understand how our products and services are being used or how effective our marketing campaigns are, or to help us customize our products and services for you.
- We use cookies served by Google Analytics to collect limited data directly from end-user browsers to enable us to better understand your use of our products and services. Further information on how Google collects and uses this data can be found at: https://www.google.com/policies/privacy/partners/. You can opt-out of all Google supported analytics on our Website by visiting: https://tools.google.com/dlpage/gaoptout.
- We use Hotjar in order to better understand your use of our products and services, to optimize our products and services and to improve your experience. For further details, please see Hotjar’s privacy policy which can be found here: https://www.hotjar.com/legal/policies/privacy. You can opt-out of all Hotjar supported analytics and data collection on our products and services by visiting: https://www.hotjar.com/legal/compliance/opt-out.
- We use conversion tracking on our website with LinkedIn Insights Tags in order to statistically evaluate the use of our website in order to optimize it. For more information on conversion tracking, see the website of LinkedIn: https://www.linkedin.com.
- We use Leadfeeder to gather insights on the background of end-users based on their Linkedin profile. For more information on how Leadfeeder collects and uses this data, please go to https://www.leadfeeder.com/privacy/.
- We use Intercom to give every customer a personalized experience on our website across sales, marketing and support. For more information on how Intercom collects and uses this data, please go to https://www.intercom.com/legal/privacy.
How to manage cookies?
Browser controls: most browsers will allow you to see what cookies you have and delete them on an individual basis or block cookies from particular or all websites. Be aware that any preference you have set will be lost if you delete all cookies. Please bear in mind that removing or blocking cookies can have an impact on your user experience and parts of this website may no longer be fully accessible.
External web services: we sometimes use external web services on this website to display content within the web pages of this website, for example to display images, show videos or run polls. We cannot prevent these sites, or external domains, from collecting information on your use of this embedded content.
A detailed list of cookies used on the Across Health website
| NAME | PROVIDER | DOMAIN | DURATION | TYPE | CATEGORY | DESCRIPTION |
|---|---|---|---|---|---|---|
| ASP.NET_SessionId | Across Health Session | across.health | Session | 1st party | Necessary | Identity Management Service. Preserves the visitor’s session state across page requests. |
| Cookie-functional | Across Health consent | across.health | 1 year | 1st party | Necessary | To know visitor’s functional cookie preference |
| Cookie-performance | Across Health consent | across.health | 1 year | 1st party | Necessary | To know visitor’s performance cookie preference |
| Cookie-advertisement | Across Health consent | across.health | 1 year | 1st party | Necessary | To know visitor’s advertisement cookie preference |
| _zlcmid | Zendesk Chat | across.health | 1 year | 1st party | Functional | Zopim Live Chat ID, mainly used for Across Health products |
| _uuid | Survey Anyplace | surveyanyplace.com | 1 | 3rd party | Functional | Survey Anyplace improves data collection with surveys. |
| survey_referrer | Survey Anyplace | surveyanyplace.com | 1 | 3rd party | Functional | Survey Anyplace improves data collection with surveys. |
| S | Shopify | across.health | 30 minutes | 1st party | Functional | Shopify is a Canadian e-commerce company headquartered in Ottawa, Ontario. This cookie is associated with Shopify’s analytics suite. |
| _shopify_s | Shopify | across.health | 30 minutes | 1st party | Functional | Shopify is a Canadian e-commerce company headquartered in Ottawa, Ontario. This cookie is associated with Shopify’s analytics suite. |
| _shopify_y | Shopify | across.health | 7 days | 1st party | Functional | Shopify is a Canadian e-commerce company headquartered in Ottawa, Ontario. This cookie is associated with Shopify’s analytics suite. |
| _Y | Shopify | across.health | 7 days | 1st party | Functional | Shopify is a Canadian e-commerce company headquartered in Ottawa, Ontario. This cookie is associated with Shopify’s analytics suite. |
| linkedin.com | Maximum of 2 | 3rd party | Functional | LinkedIn is a business- and employment-oriented social networking service that operates via websites and mobile apps. | ||
| twitter.com | years | 3rd party | Functional | Twitter is a real-time information network that connects you to the latest stories, ideas, opinions and news about what you find interesting. | ||
| _ga | Google Analytics | across.health | 2 years | 1st party | Performance | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
| _gid | Google Analytics | across.health | 24 hours | 1st party | Performance | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
| Collect | Google Analytics | across.health | 24 hours | 1st party | Performance | Used to send data to Google Analytics about the visitor’s device and behavior. |
| _rc :: c | Google recaptcha | google.com | Session | 3rd party | Performance | This cookie is used to distinguish between humans and bots. |
| _fbp | across.health | Session | 3rd party | Advertisement | Used by Facebook to deliver advertisement products such as real time bidding from third party advertisers. |
Change your cookie preferences
You can change your cookie choice at any time. If you previously accepted optional cookies, you can withdraw your consent by reopening the cookie banner and selecting Reject.
Changes to this Cookie Policy
We may update this Cookie Policy from time to time in response to changing legal, technical or business developments. When we update it, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
Contacting us
Our mailing address is:
Across Health NV
Ottergemsesteenweg 808 – Box 332
9000 Gent – Belgium