Navigator365™ Cookie Policy

This Cookie Policy explains what cookies are and which cookies are used for which purpose. This Cookie Policy is part of our Navigator365 Privacy Policy.

What are cookies?

A cookie is a small file that is installed in the browser of your computer or mobile device by a website’s server when you consult a website or make use of specific applications. It enables the website to recognize your browser and capture and remember certain information. Cookies can be installed by our website or by one of our service providers.

We use cookies to make the interaction between a visitor and our website faster and easier, help the visitor navigate between the different parts of our website and to make a user’s experience more efficient and secure. We also use cookies to personalize content and promotional messages, to provide social media features and to analyze the traffic on our website and the use of our Navigator365 products and services.

Categories of cookies

We categorize our cookies as follows:

Essential Cookies

We use essential cookies to make our products and services work. These cookies are strictly necessary to enable core functionality such as security, network management, your cookie preferences and accessibility. Without them you wouldn’t be able to use basic services. You may disable these by changing your browser settings, but this may affect how the products and services function.

Performance and functionality cookies

These cookies are used to enhance the performance and functionality of our products and services but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit as we would not be able to remember that you had logged in previously.

Analytics and customization cookies

These cookies collect information that is used to help us understand how our products and services are being used or how effective our marketing campaigns are, or to help us customize our products and services for you.

We use cookies served by Google Analytics to collect limited data directly from end-user browsers to enable us to better understand your use of our products and services. Further information on how Google collects and uses this data can be found at: https://www.google.com/policies/privacy/partners/. You can opt-out of all Google supported analytics on our Websites by visiting: https://tools.google.com/dlpage/gaoptout.
We use Hotjar in order to better understand your use of our products and services, to optimize our products and services and to improve your experience. For further details, please see Hotjar’s privacy policy which can be found here: https://www.hotjar.com/legal/policies/privacy. You can opt-out of all Hotjar supported analytics and data collection on our products and services by visiting: https://www.hotjar.com/legal/compliance/opt-out.

How to control cookies?

Browser controls: most browsers will allow you to see what cookies you have and delete them on an individual basis or block cookies from particular or all websites. Be aware that any preference you have set will be lost if you delete all cookies. Please bear in mind that removing or blocking cookies can impact on your user experience and parts of this website may no longer be fully accessible.

External web services: we sometimes use external web services on this website to display content within the web pages of this website, for example to display images, show videos or run polls. We cannot prevent these sites, or external domains, from collecting information on your use of this embedded content.

NAME	PROVIDER	DOMAIN	DURATION	TYPE	CATEGORY
.AspNetCore.Identity.Application	Across Health Session	across.health	Session	1st party	Essential
.AspNetCore.Antiforgery.XXXXX	Across Health Session	across.health	Session	1st party	Essential
_ga	Google Analytics	across.health	2 years	1st party	Analytics and customization
_gac_UA-XXXXXXX	Google Analytics	across.health	1 minute	1st party	Analytics and customization
_gid	Google Analytics	across.health	24 hours	1st party	Analytics and customization
_hjSessionTooLarge	Hotjar	across.health	Session	Boolean true/false	Analytics and customization
_hjid	Hotjar	across.health	365 days	UUID	Analytics and customization
_hjRecordingLastActivity	Hotjar	across.health	Session	Numerical Value (Timestamp)	Analytics and customization
_hjTLDTest	Hotjar	across.health	Session	Boolean true/false	Analytics and customization
_hjUserAttributesHash	Hotjar	across.health	Session	Hash	Analytics and customization
_hjCachedUserAttributes	Hotjar	across.health	Session	JSON	Analytics and customization
_hjIncludedInPageviewSample	Hotjar	across.health	30 minutes	Boolean true/false	Analytics and customization
_hjAbsoluteSessionInProgress	Hotjar	across.health	30 minutes	Boolean true/false	Analytics and customization
_hjFirstSeen	Hotjar	across.health	Session	Boolean true/false	Analytics and customization
_hjViewportId	Hotjar	across.health	Session	UUID	Analytics and customization
_hjRecordingEnabled	Hotjar	across.health	Session	Boolean true/false	Analytics and customization
intercom-session-hdie55ah	Intercom	across.health	7 days	UUID	Analytics and customization

We may update this Cookie Policy from time to time in response to changing legal, technical or business developments. When we update it, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

Contacting us

If you have any questions, comments or concerns about this Cookie Policy, please contact our Data Protection Officer privacy@across.health

Our mailing address is:

Across Health NV
Ottergemsesteenweg 808 – Box 332
9000 Gent – Belgium

Across Health Navigator365™ Cookie Policy