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Improve your brand’s omnichannel leadership & customer experience versus your direct competitors

  • How do physicians rate the overall omnichannel engagement quality of your brand vs competition?

  • Which strategic channel and content decisions should you take to boost customer experience and business impact?

  • Which content attributes should you prioritize?

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Navigator365™ Benchmark offers a uniquely actionable wealth of benchmarking insights

  • Brand-level impact analysis on 20 channels 
  • Brand-level comparison on 6 channel attributes
  • 4 brand Cx KPIs
  • Direct comparison with up to 5 competitor brands
  • Robust sample + well-profiled HCP respondents
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Navigator365™ offers you all the tools and evidence to answer your key business questions and deliver a signature customer experience.

As part of the Navigator365™ product suite, Navigator365™ Benchmark leverages almost 10 years of industry-leading Navigator expertise – with a global footprint and unparalleled technology base.

Benchmark your brand for omnichannel leadership! Navigator 365TM Benchmark offers a wealth of actionable benchmarking insights to help you take the right strategic channel and content optimization decisions versus your key competitors.

popular features

  • Insights on 20 channels, 6 channel attributes and 4 overall brand benchmark KPIs
  • Report  in PDF/PPTX with up to 50 pages full of actionable benchmarking research

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A treasure trove of over 50 million datapoints gathered from over 60,000 healthcare professionals worldwide, Navigator365™ Core gives you valuable insights into the omnichannel customer and competition landscape, including prescriber preferences & industry landscape in terms of channels, content and media in over 20 therapeutic and geographic markets.

popular features

  • Truly actionable omnichannel insights 
  • Up to 200 pages full of research
  • Cloud-based, highly interactive analytics and Powertools
  • Integrated with the Planner & Tracker tool

Learn more

Ready to benchmark your brand for omnichannel excellence leadership by making the most out of your Navigator365™ Benchmark data?

Book a call with one of our omnichannel experts

And learn how you can improve your brand’s omnichannel leadership & customer experience versus your direct competitors

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Healthcare Innovation Tour 2020

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Book an exploratory call

Submit your details via this short form and you will be invited by one of our experts for a free 30-minute call to explore how Navigator365TM can provide an answer to your ambitions, needs and challenges.

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