Reimagine Customer Engagement: webinar series
Following the success of our 2021 and 2022 ‘Reimagine customer engagement’ webinar series, we are pleased to invite you to our 2023 series. These five data-rich educational webinars led by senior AH experts aim to help you accelerate your journey towards omnichannel excellence while offering you some inspiration and plenty of food for thought to boot!
To attend one or more of our webinars, follow the links below and register to receive for each webinar your personalized link to join. For those unable to attend the live event, all webinars are recorded and published for free a couple of hours after the live session.
If you have any suggestions for topics that you would like us to cover in one of our 5 webinars or in next year's webinar series, do not hesitate to let us know.
1. Global HCP & competitor omnichannel trends in life sciences 2022–2023
Date: Tuesday, Feb. 28th 16h CET
Speakers: Fonny Schenck (Strategic Management Advisor) and Patrick Vidal (SVP Global Accounts)
2. ‘Omnichannel myopia’ in the post-Covid era: The importance of Cx Benchmarking
Date: Thursday, Mar. 23th 16h CET
Speakers: Beverly Smet (SVP Global Accounts) and Vanessa Huichard (Senior Strategy Consultant)
3. Upskilling your team with the necessary skills in the Omnichannel age to deliver a superior CX
Date: Tuesday, Sept. 19th 16h CET
Speakers: Jean-Sebastien Struyf (Senior Strategy Consultant) and Mark Watson (Senior Strategy Consultant)
4. Omnichannel maturity: What’s the industry up to (Maturometer™ 2023)?
Date: Thursday Oct. 5th 16h CET
Speakers: Sander Geysen (Senior Consultant) and Jan Keuppens (SVP Global Accounts)
5. Omnichannel Launch Excellence: From global to local
Date: Thursday, Nov. 9th 16h CET
Speakers: Ben Harbour (Senior Strategic Consultant)
