Customer engagement in COVID-19 times


Explore our FREE RESOURCES
to help you navigate the multichannel maze

As COVID-19 is spreading rapidly across the world, the traditional HCP customer engagement model in life sciences has come to a grinding halt, with fieldforces no longer visiting their customers - and international conferences, local meetings as well as internal workshops being cancelled, virtualized or postponed.

 Kicking off a multiyear omnichannel strategy is not the first & foremost priority NOW – most companies are acutely looking for some easy-to-implement, “quick fix” tactics to help fill the gap left by strongly reduced in-person engagements (but see also the PS). 

As Across Health, we have always been advocating for a much stronger digital component in the overall mix, and helped many companies on their way to true omnichannel leadership - through a balanced mix of evidence-based insight, strategy, execution and impact measurement. To demonstrate our continued commitment to the industry, Across Health is happy to offer you the following free services:

Access our highly-rated 15-strong 
Excellerator elearning platform
available for FREE for 1 month
(until April 14th)

SIGN IN for free elearning

 

Discover what pharma companies 
are up to during COVID-19 in
our 3rd Maturomer Snapshot
 

ACCESS the results here

 
 

Watch our webinar on “Navigating the multichannel maze in COVID-19 times – key tactics: pitfalls and opportunities”

VIEW the recording

 

If you have any furthers questions or needs, do reach out to us.

PS As Sun-Tzu stated: “Tactics without strategy is the noise before defeat”. Once your quick fixes are in place, we strongly recommend embarking on a robust omnichannel engagement and transformation strategy – things may never be the same again…

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