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Evidence & experience make up the centre of gravity of everything we do. Our products and services pivot around this core and work seamlessly together in a comprehensive customer engagement ecosystem, boosting your customer & business impact significantly. Click anywhere below to find out how.     

Interested to hear more about how our uniquely actionable omnichannel products and/or services can help you lead in the dynamic space of customer engagement? Get in contact.

Developing actionable insights for channel/content/media that validate

•    Brand strategic imperatives
•    Treatment flow, leverage points 
•    Customer/stakeholder segmentation

 

Benchmarking 
Company digital maturity & resources

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Creating a solid, pragmatic & measurable omnichannel strategy

•    for HCPs, patients & payers
•    from launch to maturity
•    for marketing, sales & medical

Workshops & capability building

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Executing the strategy & monitor for optimal impact.        
 
•    Programme management
•    Coaching & change management
•    Campaign orchestration

Opt-in strategy
Self-service 'execution at scale' package for affiliates

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Measuring & optimizing for superior customer experience & business results

•    360° dashboard solutions
•    Tracking of engagement KPIs
•    Predictive analytics

 

Pre/per/post KPI & ROI analysis
Continuous recommendations for optimization

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End-to-end services

   Maturity assessment (Maturometer™)

End-to-end services

   Digital transformation strategy
   OC customer-centric strategy
   Omnichannel Launch Excellence

End-to-end services

   Omnichannel campaign execution

End-to-end services

   Impact measurement
   Dashboards
   Predictive analytics

Products

Navigator365 Core

Navigator365 Core

Navigator365 Core
 Scala365

Products

Navigator365 Planner
 Scala365

Products

Navigator365 Tracker
 Scala365

Products

Navigator365 Tracker
 Scala365

Developing actionable insights for channel/content/media that validate
•    brand strategic imperatives
•    treatment flow
•    customer segmentation  

More

Creating a solid, pragmatic & measurable omnichannel strategy

•    for HCPs, patients & payers
•    from launch to maturity
•    for marketing, sales & medical

More

End-to-end services

   Maturity assessment (Maturometer™)

End-to-end services

   Digital transformation strategy
   OC customer-centric strategy
   Omnichannel Launch Excellence

Products

Navigator365 Core

Navigator365 Core

Navigator365 Core
  Scala365
 Scala365

Products

Navigator365 Planner
  Scala365
 Scala365

Executing the strategy & monitor for optimal impact.        
 
•    Programme management
•    Coaching & change mgt
•    Campaign orchestration

More

Measuring & optimizing for superior customer experience & business results
•    360°dashboards
•    Predictive analytics
•    Test-control and ROI analysis

More

End-to-end services

   Omnichannel campaign execution

End-to-end services

   Impact measurement
   Dashboards
   Predictive analytics

Products

Navigator365 Tracker
  Scala365
 Scala365

Products

Navigator365 Tracker
  Scala365
 Scala365

Developing actionable insights for channel/content/media that validate
•    brand strategic imperatives
•    treatment flow
•    customer segmentation  

More

End-to-end services

   Maturity assessment (Maturometer™)

Products

Navigator365 Core

Navigator365 Core

Navigator365 Core
  Scala365
 Scala365

Creating a solid, pragmatic & measurable omnichannel strategy

•    for HCPs, patients & payers
•    from launch to maturity
•    for marketing, sales & medical

More

End-to-end services

   Digital transformation strategy
   OC customer-centric strategy
   Omnichannel Launch Excellence

Products

Navigator365 Planner
  Scala365
 Scala365

Executing the strategy & monitor for optimal impact.        
 
•    Programme management
•    Coaching & change mgt
•    Campaign orchestration

More

End-to-end services

   Omnichannel campaign execution

Products

Navigator365 Tracker
  Scala365
 Scala365

Measuring & optimizing for superior customer experience & business results
•    360°dashboards
•    Predictive analytics
•    Test-control and ROI analysis

More

End-to-end services

   Impact measurement
   Dashboards
   Predictive analytics

Products

Navigator365 Tracker
  Scala365
 Scala365

Want more information about our solutions? GET IN CONTACT to understand how Across Health can help you define, plan and measure your next omnichannel (launch) strategy!

About us: Across Health

Across Health is a trusted advisor to senior leaders of innovative multinational healthcare organizations.
With a focus on customer engagement in the digital age, we partner with our clients to design, develop, execute and measure evidence-based, omnichannel customer engagement strategies and companywide digital transformation programmes – for the short, medium and long term.

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